HR ops

Hiring, onboarding and training that don't depend on you.

We build the people side of your operations: how you hire, how new people learn the job and how everyone knows what's expected. New hires get productive faster. Good people stay.

For established service businesses and agencies that already win.

New hire trainedWithout shadowing you
Policy signedTracked on the platform
Teamexample screen
New hire onboardingOn track
Role scorecard: designerDone
Policy update9 of 12 signed
Interview: sales repScorecard ready
Final hiring decisionYou

Sound familiar?

You have good people. But every new hire learns by shadowing you, roles overlap and the reasons people leave are always the same: nothing was clear.

You don't need more motivation. You need a system.

"Every new hire learns by shadowing me."

"We hire, train for months and they leave."

"Nobody is sure who owns what."

"Our policies live in old emails."

What we build for you.

Finished work, never homework. Everything below arrives built, and your team is trained on it.

Role scorecards

Every role with clear responsibilities and what good performance looks like.

Hiring process

Job posts, interview steps and scorecards, so you hire on the same standard every time.

Onboarding tracks

A step-by-step program on the platform, so new hires learn without shadowing you.

Training library

How-tos and SOPs for every role, in one place your team logs into.

Policies and sign-offs

Your handbook and policies, read and confirmed, with a record of who signed.

Reviews and accountability

Regular check-ins and a scoreboard, so expectations are clear on both sides.

Before and after.

What changes when HR ops runs on a system instead of on you.

Before

  • New hires shadow you for weeks.
  • Roles overlap and things fall through.
  • Policies are scattered or unwritten.
  • Good people leave because nothing is clear.

After

  • New hires follow an onboarding track.
  • Every role has a scorecard and an owner.
  • Policies are signed off on the platform.
  • Clear expectations keep good people longer.

How the install works.

Four moves, about 90 days across the business. You stay focused on running it.

Move 1

We map it.

We map every role, who does what and how people are hired, onboarded and trained today.

Move 2

We build it.

We write the role scorecards, the hiring process, the onboarding tracks and your policies.

Move 3

We train them.

We load the training onto the platform and walk your managers through running it.

Move 4

We hold it.

Sign-offs and regular check-ins keep expectations clear, for new hires and for the team you have.

In their own words.

Owners and agency operators on what changed after working together.

CD
Connor DannVictree Websites
EJ
Eric JohnsonStratis
LB
Luca BudgenHometown Heroes
XX
Xhem XhafajScuti Marketing
BT
Baiju ThaliathNoble Whiz

Straight from the DMs.

Message from Kirill on landing his first agency projectsMessage from JasonH on a $10K site soldMessage from Connor on how much has changed in two weeksMessage from Ed thanking Muznah for her help throughout the programMessage from Josh on the value of the sessionMessage from Dean White on the communityMessage from Erik L on selling leads through his websiteMessage from Rameez feeling confident to get on callsMessage from Connor calling Muznah the MVPMessage from Mellow_Mike thanking MuznahMessage from Jon on the feedbackMessage from Dean White on the testimonial
Message from JasonH on closing three websites in two weeksMessage from Luca on locking in his first $10K dealMessage from Dean White thanking Muznah for holding it downMessage from EddieG on the feedback videoMessage from Josh on support and communityMessage from Luca on closing an $8K website and SEO dealMessage from keno on the advice that workedMessage from Baiju calling Muznah a great coachMessage from Luca crediting Muznah for her supportMessage from Mika on a helpful docMessage from Robert on the clarityMessage from Dean White on loyalty
Message from Connor on selling and collecting $5KMessage from Luca on the level of support and guidanceMessage from Baiju on the mentorshipMessage from Dean White on the impact on the communityMessage from Byron on getting back into gearMessage from Josh on the aftercareMessage from Cristian on getting directionMessage from EddieG on the ideasMessage from adrienne after meeting MuznahMessage from Jarrod thanking Muznah

A note from Muznah

“People rarely leave a job because it's hard. They leave because it's unclear. Clear roles and real training are the cheapest retention you will ever buy.”

Muznah

Founder, Eryna Studios

Muznah Abrar, founder of Eryna Studios

Questions about HR ops.

Anything else, ask on the audit call.

Do you recruit for us?
No. We build the hiring process your team uses: the role scorecards, job posts, interview steps and how decisions get made.
Is this legal or compliance advice?
No. We build the operations around your people. For employment law, work with your HR advisor or lawyer, and we make sure their input ends up in your process.
Does the training happen on the platform?
Yes. Onboarding tracks and the training library live on the platform, and you can see who has finished what.
Can we use it for contractors too?
Yes. Contractors and freelancers can get their own onboarding track and only see what they need.

Best in your industry is a decision, then a system.

Book your free audit call. We'll show you exactly where your business stands.

  • 1Pick a time that works for you
  • 2We map how your business runs today
  • 3You get your audit and the next steps

Free for established service businesses and agencies.

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